Course Overview

Our practical one-day course in Coaching and Mentoring will give you the opportunity to explore the role of a mentor and coach, and practice the skills necessary to mentor and coach effectively and successfully.

Attendees will increase their effectiveness as a leader, and have the skills and knowledge to help others to develop and grow. The business will find that more effective conversations take place between delegates and their staff, peers and managers.

The key learning outcomes are for you to:

  • understand the roles of mentor and coach
  • practice the skills of an effective mentor and coach
  • understand the difference between a coach and a mentor
  • how to create an effective rapport
  • recognise how personality and preferred behavioural and learning styles impact upon the relationship

What You Study:

  • The business context of mentoring and coaching
  • Defining mentoring and coaching, and understanding the similarities and differences
  • What mentoring is, when to do it, and the mentoring process
  • What coaching is, when to do it, and the coaching process
  • Building Trust - the emotional bank account
  • Building rapport
  • Effective questioning
  • Attentive, empathic listening
  • Goal setting and taking responsibility
  • The GROW Model

Duration and Attendance

1 day 9.30am – 5.30pm


Carnegie Conference Centre, Halbeath Road, Dunfermline, KY11 8DY


£175 per person

Courses Availability

Type Time Location Price


1 day – 9:30am to 5:30pm

Carnegie Conference Centre, Halbeath Road, Dunfermline, KY11 8DY

£175 per person

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