Managing the Performance of Staff

The aim of this one-day course is to enable you to manage staff performance effectively by:

  • Understanding a variety of approaches to performance management
  • Developing the knowledge and skills crucial to effective performance management
  • Understanding the legislative backdrop to performance management
  • Examining best practice re. company policies and procedures for performance management

The programme takes a highly pragmatic approach to this topic. Delegates are encouraged to share their own experiences and there are numerous examples provided from other organisations, both public and private sector, of their approaches to performance management. All this is supplemented by cutting-edge research and current views as to how performance management is evolving. A number of case studies with different performance ‘challenges’ have been developed to enable delegates to tackle those issues in a safe environment.

What You Study

  • Performance management defined
  • Approaches to performance management
  • What motivates people to perform
  • SMART objectives for ‘hard’ and ‘soft’ issues
  • Grievance and discipline processes
  • Performance case studies
  • Personal development planning

Duration and Attendance

This course is suitable for anyone who supervises staff

1 day 9.00am – 5.00pm

As well as being open to any individual, this course can also be delivered: * to meet individual company requirements * to company house styles and templates * within company premises * specifically to a group or team of staff

Entry Requirements

Carnegie Conference Centre, Halbeath Road, Dunfermline, KY11 8DY

£175 per person Price includes all course materials, refreshments and a 2 course lunch at our restaurant.

Courses Availability

Type Time Location Price


1 day 9.00am – 5.00pm

Carnegie Conference Centre, Halbeath Road, Dunfermline, KY11 8DY

£165 +VAT per person

Enquire About This Course