The aim of this one-day course is to enable you to manage staff performance effectively. The programme takes a highly pragmatic approach to this topic. Delegates are encouraged to share their own experiences and there are numerous examples provided from other organisations, both public and private sector, of their approaches to performance management.

  • Performance management defined
  • Approaches to performance management
  • What motivates people to perform
  • SMART objectives for ‘hard’ and ‘soft’ issues
  • Grievance and discipline processes
  • Performance case studies
  • Personal development planning
  • One day 9am-5pm
  • Carnegie Conference Centre, Dunfermline
  • As well as being open to any individual, this course can also be delivered:
    • to meet individual company requirements
    • to company house styles and templates
    • within company premises
    • specifically to a group or team of staff
  • This course is suitable for anyone who supervises staff
  • £175 per person
  • Price includes all course materials, refreshments, and a two course lunch