COURSE INFORMATION

The aim of this one-day course is to enable you to manage staff performance effectively. The programme takes a highly pragmatic approach to this topic. Delegates are encouraged to share their own experiences and there are numerous examples provided from other organisations, both public and private sector, of their approaches to performance management.

  • Performance management defined
  • Approaches to performance management
  • What motivates people to perform
  • SMART objectives for ‘hard’ and ‘soft’ issues
  • Grievance and discipline processes
  • Performance case studies
  • Personal development planning
  • 1 Day Course
  • Delivery at Carnegie Conference Centre 
  • 9.30am - 4.30pm 
  • This course is suitable for anyone who supervises staff

£245 includes:

  • All course materials 
  • Tea/coffee/biscuits 
  • Lunch